📞 Hoo Hotline FAQs

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​1. How does the Hoo hotline service work?

Hoo is your go-to service for instant comfort and companionship during lonely nights. With just one call or text, you’ll connect with a caring Hoo Advisor ready to talk, making your nights feel less empty and more supported.

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2. What plans does Hoo offer?

We offer two flexible options to meet your needs:

• Subscription Plans: Enjoy unlimited or set-minute packages each month for a consistent source of comfort and connection.

• Pay-As-You-Go: Purchase credits as you need them for spontaneous chats or texts with no commitment.

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3. How do the subscription plans work?

Our subscription plans offer convenience and value. You can choose from monthly packages that include a set number of minutes or unlimited access, depending on your needs. Subscriptions auto-renew monthly, and you can cancel anytime.

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4. What is the code of conduct for texting?

To ensure a safe and respectful environment for everyone, we ask that you follow these guidelines:

• Be respectful and kind.

• No harassment, offensive language, or inappropriate content.

• Follow the instructions of your Hoo Advisor to maintain a positive experience.

Violation of these guidelines may lead to suspension of services.

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5. How do I purchase more minutes or messages?

You can easily top up your minutes or messages through the Hoo app or website. Just log in to your account, select “Add Credits,” and choose the package that works best for you.

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6. What if I need to cancel my plan?

You can cancel at any time through your account settings. There are no cancellation fees, and your current credits will remain active until the end of the billing period.

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7. Is my personal information secure?

Absolutely. We prioritize your privacy and use secure, encrypted systems to protect your information. Your conversations remain confidential.

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8. Can I request a specific Hoo Advisor?

While we can’t guarantee the availability of specific Advisors, we do our best to match you with someone who suits your preferences and needs.

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9. What hours is the Hoo service available?

• Nighttime Service: Available from 8 PM to 12 PM.

• Sunset Service: Available from 5 PM to 8 PM.

• Daytime Service: Coming soon!

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10. How do I get started?

Simply sign up through our app or website, choose your plan, and start connecting! Whether it’s a quick chat or a deep conversation, Hoo is here for you.